Dial Direct

[ipedro]

Hello

my client want to listen the ambient sound in the office, but it doesn't want the phone make any beep.

is it possible? There is another SC that make that)

Thanks

 

[amriddle01]

I think that's called spying/eavesdropping and is frowned upon

ACSS - SME
APSS - SME

http://www.ipoffice.tel

 

[DigitelD]

I would quit a company who does this! That is wrong.

SHK Certified (School of Hard Knocks)
NCSS, ATSP/IP

 

[ipedro]

is true, is spying, but there is others SC that is spying, like listen or record calls

 

[amriddle01]

No there isn't, would probably be illegal

http://www.ipoffice.tel

 

[DigitelD]

To have a phone used for listening to an open office area has to be illegal. That is certainly different on many levels than a supervisor listening to a call or a call being recorded.

SHK Certified (School of Hard Knocks)
NCSS, ATSP/IP

 

[amriddle01]

Should you wish to risk getting your/their ass sewed, here is how you do it.

Put an analogue handset into the office with the handset off hook/on speaker with the volume down (may be best hidden). Set that port as music on hold source, give him a button/code for listening to that source

Be careful though

http://www.ipoffice.tel

 

[piethief]

As long as the ease dropper owns the company and all the property, should be legal (I am not a lawyer though). Definitely not acceptable by today's ethical standards, but accomplish-able. I would say however that while this person may be able to prove one thing through this, after that, it will be useless because everyone will know it is in use. Get a web cam with audio or something. People legally need to be informed if they are being recorded in most situations. Why should the phone system do this? It is simply a strange request that other industries have addressed, so consult them.