Right now, when a call comes in, the main greeting states if they know the ext hit 1 ... then it routes to a vector with the collect digits, and routs to digits.
Is it possible to have the ability to dial the extension enytime during main greeting and just go to that ext? And, (in a seperate vector), is it possible to setup a dial by name ability? I know I could do it in Audix, but I don't have enough port capacity to do that.. I am on a Definity G3siR9, with vectoring, eas-phd,,
Thanks..
Is it possible to have the ability to dial the extension enytime during main greeting and just go to that ext? And, (in a seperate vector), is it possible to setup a dial by name ability? I know I could do it in Audix, but I don't have enough port capacity to do that.. I am on a Definity G3siR9, with vectoring, eas-phd,,
Thanks..