Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

  • Congratulations strongm on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

Dial by name is going directly to voicemail

Status
Not open for further replies.

dan737

Technical User
Oct 21, 2014
184
US
This is only happening with our Agents
If dialed my name, goes directly to voicemail and if dialed by extension, it rings through.

Any suggestion

Thanks
 
System Type and Version?
Voicemail Type and Version?

**********************************************
What's most important is that you realise ... There is no spoon.
 
System is Mitel 3300 V.6.0 SP3
Voicemail is ESNA V 8.5.12.1711

Thanks,
 
Sorry, I haven't touched an ESNA vm in 5 years.

Hopefully someone else can chime in

**********************************************
What's most important is that you realise ... There is no spoon.
 
Status
Not open for further replies.

Part and Inventory Search

Sponsor

Back
Top