A client is using version 10. Embedded Voicemail set in IP Office mode.
When an outside caller uses the dial by name feature the caller goes directly to voicemail instead of dialing the extension.
Anyone have an idea of why this is happening and how to change it.
The outside lines are all analog trunks
When an outside caller uses the dial by name feature the caller goes directly to voicemail instead of dialing the extension.
Anyone have an idea of why this is happening and how to change it.
The outside lines are all analog trunks