Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

  • Congratulations strongm on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

Dial 9 for outgoing line 1

Status
Not open for further replies.

Jared R

Technical User
Jun 25, 2017
42
US
Hello,can someone please tell how to setup a phone to automatically go to a certain line when 9 is pushed on a BCM50? Mine currently will not do that and I can not figure out the issue. Thanks in advance!
 
Under Sets/LineAccess/LinePoolAccess/ see what a working set is at then do same to yours.


________________________________________

Add me to LinkedIN

small-logo-sig.png

=----(((((((((()----=
Toronto, CAN
 
That would be my problem, all of my extensions are setup so that it will not dial an outside line when 9 is pressed.
 
I pushed one of the programmable buttons that is programmed for line 061. I'm not quite sure why the 9 button won't work though to access line 061?
 
I have the phones set up in my home using a single line and I want to be able to pick up the handset and push 9 to get an outside line (061). Is this possible?
 
Yes

Method 1 - Line Pools
-Go into the Line 061 and put it into Pool A
-Go into Dialing Plan/LinePools and tell Pool A to use 9
-Go into Sets/LinePoolAccess/ and Add "A"

Method 2 - Routing (suggested)
-Go into DialingPlan/Routing/Routes/Route 000 and see Use Pool A is already there and if not add it.
-Go into DialingPlan/Routing/DestinationCodes/ and Add "9" and tell it to use Route 000 and Absorb 1

For both methods:
-Go into Sets/Capabilities/Preferences/DialingOptions and select Automatic Dial

Usage:
From the set just press 9 only to get the line.



________________________________________

Add me to LinkedIN

small-logo-sig.png

=----(((((((((()----=
Toronto, CAN
 
Status
Not open for further replies.

Part and Inventory Search

Sponsor

Back
Top