Hello,can someone please tell how to setup a phone to automatically go to a certain line when 9 is pushed on a BCM50? Mine currently will not do that and I can not figure out the issue. Thanks in advance!
I have the phones set up in my home using a single line and I want to be able to pick up the handset and push 9 to get an outside line (061). Is this possible?
Method 1 - Line Pools
-Go into the Line 061 and put it into Pool A
-Go into Dialing Plan/LinePools and tell Pool A to use 9
-Go into Sets/LinePoolAccess/ and Add "A"
Method 2 - Routing (suggested)
-Go into DialingPlan/Routing/Routes/Route 000 and see Use Pool A is already there and if not add it.
-Go into DialingPlan/Routing/DestinationCodes/ and Add "9" and tell it to use Route 000 and Absorb 1
For both methods:
-Go into Sets/Capabilities/Preferences/DialingOptions and select Automatic Dial
Usage:
From the set just press 9 only to get the line.
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