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Dial 0 from AA

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1A2toIP

Vendor
Jan 31, 2006
21
US
Is there a way on the BCM CP AA to set the system up so that during the day if someone dials 0 they go to one phone or group of phones and at night when they dial 0 it goes to another phone or outside number? Since there is only 1 attendant assigned to a line and only 1 place to send 0, I can't figure out how to accomplish this.
Thanks
 
Use a different CCR by time of day (as well as greeting)and have the attendant on each ccr tree be the 0 destination.
 
ccr does not process 0 ...only the table does
you may program another digit for the operator and use a diff ccr for day and night like magnargp said

can the day time operator call fwd to night time operator?
 
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