When trying to access the tape to, initialize, backup, restore, or identify. I receive the following message.
"the device received an invalid command 05-20-23-00-8081"
We are running nt workstation, backup exec. 4.5a, We have used the product successfully for several years without a
problem.
We have purchased new tapes recently with little help.
The problem was intermittent, until recently, We were able to backup after either. Shut down & restart, Initializing, and or retensioning the tapes.
We now only receive the above message.
"the device received an invalid command 05-20-23-00-8081"
We are running nt workstation, backup exec. 4.5a, We have used the product successfully for several years without a
problem.
We have purchased new tapes recently with little help.
The problem was intermittent, until recently, We were able to backup after either. Shut down & restart, Initializing, and or retensioning the tapes.
We now only receive the above message.