device manager - no entries 1

[5166narda]

No entries show under device manager for windows 2000 - sp4? Any ideas?

 

[mscallisto]

What's listed under the view button in the device manager?

 

[mscallisto]

Sorry I didn't finish... click customise and check console tree

 

[5166narda]

nothing is under the view or the tree - the tree just shows device manager on local computer.

 

[Davetoo]

What is the "View" set to..the "View" next to "Action" at the top of the console.

I'm Certifiable, not certified.
It just means my answers are from experience, not a book.

 

[5166narda]

I have set the view to all the different options - no difference.

 

[bcastner]

Check Start, Administrative Tools, Services, that the Plug and Play services is started.

 

[5166narda]

plug and play is started.

 

[bcastner]

Use the Services applet again and stop the Plug and Play service. Then restart it and reboot.

If it still will not populate, make certain that no special permissions were place on the registry key:
HKLM\System\CurrentControlSet\Enum (This is where the listing is drawn).

 

[5166narda]

where do I find that register entry - did not see it in regedit?

 

[bcastner]

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum

 

[5166narda]

found enum - but it does not appear to have anything special about it that I can tell.
I appreciate the help anyways.

 

[bcastner]

Are all the devices listed under the registry key?

 

[5166narda]

yes they are.

 

[bcastner]

Do a repair reinstall. I can think of other approaches, but I suspect they will prove a waste of time.

If you are certain there are no permission issues on that registry key, that Plug and Play service was stopped, restarted and the system rebooted without resolution for the issue, a repair reinstallation is strongly suggested. You will not lose data or installed software, but you will lose Service Pack and hotfixes. Plan on a time at the Windows Update site. Possible workarounds, and to make the task slightly less onerous are discussed in detail here:

http://www.jsiinc.com/SUBG/TIP3200/rh3200.htm