Device Locking? 1

[Hondy]

Hi

I have Symantic Backup exec 12 with a LTO3 autoloader.
often when we come to change out a tape I have to run an unlock job. What causes this and is there a way to auto unlock?

Thanks

 

[ITJohn3]

I have had the same problem and never found a solution and gave up trying. This has been an issue for many years now. we've since switched to removable drives instead of tapes. Less of a headache.

John Sorensen
Network/Systems Admin

http://it-john.com

 

[J4M]

Hi guys ive seen this before and dug around to find this again, its a registry tweek, maybe you have already tried it, let me know though ill see if i can help further

http://seer.entsupport.symantec.com/docs/319285.htm

All the best

Jamie

 

[ITJohn3]

Thanks, I will give it a try. We use disks mainly now but sometimes helpdesk needs to restore files from tape and they always forget about the whole locking issue.

Thanks.

John Sorensen
Network/Systems Admin

http://it-john.com