Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

Register Log in
  • Congratulations dencom on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

Determining where calls are transfered from

Status
Not open for further replies.
surferdude949

surferdude949

Programmer
Oct 13, 2008
261
US
Hello, I'm trying to find out the call's ANI from transfers.

I'm running an option 61c with Max9. When our agents transfer calls to our sales Q(from an TFN), once they're transfered we cannot tell (from reports) where the calls end up.

Is there a way to find out where the calls go to?
 
Status
Not open for further replies.

Similar threads

Trason
  • Locked
  • Question
e911 on rls 7 where to start
Replies
2
Views
581
bignose21
bignose21
finest
  • Locked
  • Question
Nortel Ringer/Buzzer while you are on a call
Replies
4
Views
498
finest
finest
krtcomm1
  • Locked
  • Question
CLID on tandem calls outbound to PSTN when calls are forwarded externally
Replies
6
Views
416
krtcomm1
krtcomm1
Option11PLM
  • Locked
  • Question
MGXPEC - NT8D09 cards are working but phones do not appear to be powered up & no tones (dial, ringing, etc.)
Replies
2
Views
341
dianvaguar
dianvaguar
bltodd
  • Locked
  • Question
ERR008 Digital and Analog Calls in Hang up after initial connection. Calls to outside hangup Fax too
Replies
0
Views
273
bltodd
bltodd

Part and Inventory Search

Sponsor

Back
Top