Hello all,
I have been asked if I can provide a attendant with the ability to see if a user has call-fwrd or SAC active, before they transfer a call to that extension. Currently they have a busy-ind light, but that only tells them if they are on a call, and they would like a bit more control.
Is there a way to determine if a user has SAC or call-fwrd active, or a specific button on their station active?
They are running CM6.
Thank you
I have been asked if I can provide a attendant with the ability to see if a user has call-fwrd or SAC active, before they transfer a call to that extension. Currently they have a busy-ind light, but that only tells them if they are on a call, and they would like a bit more control.
Is there a way to determine if a user has SAC or call-fwrd active, or a specific button on their station active?
They are running CM6.
Thank you