Detailed call log for individual customer?

[MDAphoneGuy]

I have a customer who is requesting the dates and times of all the calls made-from or recieved-on his phone last week.
I am using an Avaya Definity G3 v11 i believe.

 

[jordy5535]

You need to utilize your call accounting system that (hopefully) is connected to your Definity

 

[MDAphoneGuy]

How can i check to see if it is connected or even if i have it? I am pretty new at this so i apologize if i require a little more detail.

 

[jordy5535]

display system-parameters cdr...

If you have a call accounting system, you'll somthing here, but you'll need to find out who manages it, and request a call report for the extension you are looking for...

 

[MDAphoneGuy]

the screen came up with "CDR system parameters" and on the first line it says "Node Number (Local PBX ID): 1" etc, so i am assuming i have a call accounting system.
But when you say find out who manages it, who do you mean by that?

 

[tweege]

do a 'status cdr'. if they are administered you will see the link state. if they are not administered, it will say cdr not administered, in which case you do not have a call accounting system connected to the switch.

thanks, tim