Destinations in Adobe no longer work

[hellohello1]

I currently have Windows 7 Professional, Adobe Acrobat 9 Pro and Internet Explorer 8.


Back when I had Win XP, Adobe 8 Pro and IE 8, I created Destinations in my Adobe document and included the Destinations in an URL. Then clicking on the URL would correctly open to the correct page of my Adobe document. I used the following format for my URL:

http://ds.net.gov/sites/Library/UserGuideAdobe.pdf#Schedule

For example, my Destination called Schedule was on page 71, so the link above would correctly open to page 71 of my Adobe document. The document would open in the IE browser. Great.

But after we upgraded to Windows 7 Professional, Adobe Acrobat 9 Pro, (still have Internet Explorer 8), it no longer works...it opens to page 1. I noticed the document no longer opened in the IE browser, it would open in Adobe. So to try to force Adobe to open in a web browser, in Adobe, I went to Edit, Preferences, Internet and checked “Display PDF in browser”. But then I get a message: "The Adobe Acrobat/Reader that is running can not be used to view PDF files in a Web Browser. Adobe Acrobat/Reader version 8 or 9 is required. Please exit and try again." So with that option checked, i can't open any Adobe documents at all.

Any ideas?

Thanks

 

[hellohello1]

Hello,

Any ideas for me?

Thanks

 

[FredWagner]

Do you have Acrobat Reader installed along with Acrobat Pro 9? Try removing Acrobat Reader, so all PDF's get opened in Pro, see if that helps. The current reader is 10.1.5, at least for my Win7.

Fred Wagner

 

[hellohello1]

Hi Fred,
Thanks for writing.

I checked and I only have Adobe Acrobat 9 Pro and Acrobat Distiller 9. I don't have Reader.

 

[FredWagner]

Do you have FireFox installed ? Firefox 15.0.1 on my Win7 office PC has a feature which shows me what add-ins I have, and which need to be updated. Get a current version of Firefox, let it obtain the current Adobe PDF add-in, and see how it works. You may need to make Firefox your default browser for this to work.

Fred Wagner
(retired, but still involved!)

 

[hellohello1]

Hi,
This is for my work computer and i don't have admin rights, so i'm not able to install any new applications like Firefox. therefore, i know I'm kind of limited in trying to solve my problem.

oh well.

 

[FredWagner]

Talk to your Help Desk, and create an item for them, and tell them that using FireFox is a recommended workaround for known issues in IE. I'm in a very corporate type environment, and many of us use FireFox.

Fred Wagner
(retired, but still involved!)

 

[hellohello1]

Thanks for writing.
this is for a government agency with thousands of computers, so i am trying to do a work-around without having to install new software or change registry settings or other admin rights.

i was hoping i could do something on my end. For example, instead of using Adobe Destinations, maybe there was something else in Adobe that had the same results...meaning the link would take the user to a specific page in the Adobe document.

oh well.

 

[spamjim]

You might try simply accessing the page. This technique does not include a distinct view like destinations do but it can at least land your viewer on the right page.

[URL unfurl="true"]http://www.yoursite.com/yourfile.pdf#page=8[/URL]

 

[hellohello1]

SpamJim,
thanks for writing.

I tried putting

http://....pdf#page=8

at the end of my hyperlink, but it still just opens my adobe file inside adobe (not inside the browser) and it opens at page 1.
:-(

 

[FredWagner]

Could it be that you need Acrobat Pro X to be fully compatible with Win7?

Fred Wagner
(retired, but still involved!)

 

[hellohello1]

Hi Fred,
I suppose there is something wrong with my install of Adobe. I have done some research and others have had this problem too. i was hoping to have a workaround that didn't involve installing new versions of the software, I was hoping for something like what SpamJim suggested (unfortunately that suggestion doesn't work though).

oh well.

 

[spamjim]

I'm sorry... I skimmed this topic before replying and did not fully understand the problem.

Your hands are tied if IT management has employed policies on client computers to prevent modification to how PDF files are opened. And if you are designing for other users that would have Reader, not the full Acrobat product, then you are really out of luck. You need to be able to see what others see. You need to have the same Reader program.

You need to communicate to management that you cannot do your job without the proper (and FREE) tools. There is no other workaround to being able to see what others see.