Desktop Error ACCPAC 6.0

[phillipnc]

I am failing to login to ACCPAC 6.0 as a user, but I can login as Admin on both the server (windows 2008 server) and client machines.

I have loaded product updated for ACCPAC 6.0 SP1.

When I try to login as a user ACCPAC crushes.

 

[Jay Converse]

Did you run REGACC as an administrator?
Do users have full rights to the Accpac shared folder?

 

[phillipnc]

Did you run REGACC as an administrator? yes.

Do users have full rights to the Accpac shared folder? its not a windows rights issue, if it was then I would be able to login as a user on the server but fail on remote client. I am failing to login to accpac as a user on the server and on remote clients.

I can login as a user if I login into another company which is different from the one thats giving problems.
So Company A does not allow me to login as a user.
Company B allows me to login as a user on the same server and on clients connected to the server.

 

[Jay Converse]

Delete _P.ISM for that user and company.

 

[phillipnc]

I am now getting the following error: Sage Accpac UI Container has stopped working.

I have recreated the system database, now users can login but I am getting the above error for just this company.

 

[Jay Converse]

This isn't making any sense. In database setup, are you using the SQL server name for all companies?

 

[phillipnc]

Yes, I am using MSSQL 2008 R2,
ACCPAC 6.0 sp1

Company A is working properly
Company B has Sage ACCPAC UI container errors.

the UI errors started after deleting _P.ISM for that user and company.

 

[Jay Converse]

That wasn't my question. In Accpac Database Setup, are you using a SQL Server Name, not a Data Source? The former is the correct way.

 

[phillipnc]

yes, I am using SQL Server Name not DSN