Desktop Agent and Web Attendant

[rezinz28]

Has anyone successful installed Agent Desktop and WebAttendant in a Citrix Environment. I have only had the chance to installe Web Attendant once in a Citrix Environment and was able to make it work for the multiple Receptionists. But I have never had the chance to inst Agen Desktop in Citrix. Please can someone let me know if this can be done.

Thank you,
Steve

Thank You,
Steve

 

[mikeyb123]

Steve,

I'm about to start an cisco viop installation, and we have citrix. How did you do it?

Mike

Happiness is.....

 

[rezinz28]

Mikeyb123,

The way I made WebAttendant work in a Citrix environment was to create a batch file that would call a regini file in the users home directory and would update the registry where Cisco stored the username and password. This way I can have different Receptionists use WebAttendant. It has been quite awhile since I did this installation, cisco could have change where the registry entry was stored. They use to be stored in HKLM , I would hope they changed it to HKCU.

I would export the registry entry and modify it per user that needs WebAttendant.

Steve

Thank You,
Steve

 

[mikeyb123]

chhers for that, I'll let you know how it goes.

Happiness is.....