Hi,
Back when we had OS4K V8, we started using Desk Phone IP55G HFA. Subscriber numbers were recorded in the internal number format (9XXXX) in Active Directory contacts. LDAP worked fine. CP series phones followed and only about 100 units of the IP55G remained. Also, the PBX version is upgraded to V10R1. With the advent of the CP series phones, the international format of phone numbers began to be used in Active directory contacts. Canonical dial is also used to display the correct number and name. However, a few days ago I had to connect one IP55G and noticed that Canonical dial and LDAP were not working on it. When calling phones of this model, the display shows either the internal five-digit number or, if calling from outside, the full number, but without the name, although the AD contacts have the name assigned to the number.
Everything works fine in the CP series phones.
LDAP settings, template file and canonical settings are the same on all phones. IP55G "Directory" search by name works.
IP55G firmware V3 R0.52.0
What would be the thoughts?
Canonical dial settings here. Codes edited for obvious reasons
Back when we had OS4K V8, we started using Desk Phone IP55G HFA. Subscriber numbers were recorded in the internal number format (9XXXX) in Active Directory contacts. LDAP worked fine. CP series phones followed and only about 100 units of the IP55G remained. Also, the PBX version is upgraded to V10R1. With the advent of the CP series phones, the international format of phone numbers began to be used in Active directory contacts. Canonical dial is also used to display the correct number and name. However, a few days ago I had to connect one IP55G and noticed that Canonical dial and LDAP were not working on it. When calling phones of this model, the display shows either the internal five-digit number or, if calling from outside, the full number, but without the name, although the AD contacts have the name assigned to the number.
Everything works fine in the CP series phones.
LDAP settings, template file and canonical settings are the same on all phones. IP55G "Directory" search by name works.
IP55G firmware V3 R0.52.0
What would be the thoughts?
Canonical dial settings here. Codes edited for obvious reasons