I've been working on a design for something that is going to be laser engraved. We've done a few tests that's been okay, but now the design just comes out messy. There are lines and dots on the finished engraving that I can't find in any of my files.
What I've done to create the design is first make it in Illustrator, then I copy it as vector smart object into Photoshop and send the .psd files to the guy that'll do the engraving.
In a desperate attempt to make it right I've even recreated the design from scratch, but that seemed to only make it worse. (I haven't seen the result yet, I just got an e-mail from him now.)
I've been told that perhaps there are some white stuff left from making the design, but I've looked and looked and found nothing. And the machine that does the engraving are only supposed to scan black color. Now he thought maybe I'd used help lines and that they somehow messed it up, but I find that hard to believe, especially since everything not needed has been deleted from the files.
What is happening and what can we do? This need to be fixed quickly as we're in a rush to produce and sell these engraved products...
What I've done to create the design is first make it in Illustrator, then I copy it as vector smart object into Photoshop and send the .psd files to the guy that'll do the engraving.
In a desperate attempt to make it right I've even recreated the design from scratch, but that seemed to only make it worse. (I haven't seen the result yet, I just got an e-mail from him now.)
I've been told that perhaps there are some white stuff left from making the design, but I've looked and looked and found nothing. And the machine that does the engraving are only supposed to scan black color. Now he thought maybe I'd used help lines and that they somehow messed it up, but I find that hard to believe, especially since everything not needed has been deleted from the files.
What is happening and what can we do? This need to be fixed quickly as we're in a rush to produce and sell these engraved products...