denied in admin 2

[justcamcity]

I have a problem with using the features, 871,872,873. For example when I try to turn on the ringing service, I use F871 I always receive the "denied in admin" message. How do I get around this? Is there a setting I need to configure so that I can have these features availible to our receptionist?

 

[DueE]

In services you must assign a control set, this will be the set that "controls" the activating and deactivating of the services.
DueE

 

[justcamcity]

Yes, I have defined set 221 as the control set for all lines in my organization. Yet, whenever the operator uses feature871 she gets the "denied in admin".

 

[DueE]

And the service is turned on to either Manual or Auto?
DueE

 

[justcamcity]

AARRRGGHHH!!!...

Thanks DueE...that was the problem! I had the service set to off....it feels like Monday!

Again, I really appreciate your help DueE!

 

[DueE]

You're welcome! Okay, now it's Tuesday...HAVE A GREAT WEEK!
DueE