This error comes up when a call is routed across the WAN to go out the PRI of another office. The same process works fine with a lot of other offices. I believe it worked at this office prior to going to CM 3.1.2 from CM 2.2. That may not be related but I am lost here. I found the message in the alarm manual but it was useless. Do anyone have any ideas what is going on?
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denial event 2371: IGC:Exch no common codec D1=0x4e00 D2=0x40077917
- Thread starter rejackson
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steeltown89
MIS
list ip-codec
Check what codec you are using in your Network Region at the office with the PRI. Probably defaulted to G.711MU for all 7 when you upgraded and the PRI site is probably using G.729A or something different. Either change the codecs to match or add a secondary to either end that matches.
Check what codec you are using in your Network Region at the office with the PRI. Probably defaulted to G.711MU for all 7 when you upgraded and the PRI site is probably using G.729A or something different. Either change the codecs to match or add a secondary to either end that matches.
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