denial event 1164: ISDN call reject D2=CV D1=0x8c97 D2=0x260

[mcalvo]

Hello people:
My english is terrible, even so, I will try to be as specific as I can.

I have a Definity S8700 G3v11. I have a T1 link configured in ISDN-PRI (8bzs,esf,Ni2) . I have no problem at all with inbound calls (it works great and it did at the first atemp).

The problem is when I try to set an outbound call. When I trace the station nor the TAC number, I got "denial event 1164: ISDN call reject D2=CV D1=0x8c97 D2=0x260" error message and busy error tone (not fast busy).

I felt free to post also my equipment config, in case somebody could study it a little bit. This is quite important to me get this resolved.

Thanks in advanced to everybody,

Manuel
mcalvo@its.co.cr
________________
>Trace on station 0313 (which is mine) trying to dial out >through tac 862.
LIST TRACE

time data

12:33:27 tone-receiver 04AXX04 cid 0xbcc
12:33:27 active station 0313 cid 0xbcc
12:33:28 dial 862
12:33:28 dial trunk-group 312 cid 0xbcc
12:33:28 dial 862
12:33:28 seize trunk-group 312 member 4 cid 0xbcc
12:33:28 Calling Number & Name 2110313 NO-CPName
12:33:28 denial event 1164: ISDN call reject D2=CV D1=0x8c97 D2=0x260
12:33:28 idle trunk-group 312 member 4 cid 0xbcc
12:33:30 idle station 0313 cid 0xbcc
12:33:39 TRACE COMPLETE station 0313 cid 0x0
_____________
>DS1 config (board 3a12)
Switch name: DEFINITY S8700 - DS1 CIRCUIT PACK

Location: 03A12 Name: T1 ISDN
Bit Rate: 1.544 Line Coding: b8zs
Line Compensation: 1 Framing Mode: esf
Signaling Mode: isdn-pri
Connect: network
TN-C7 Long Timers? n Country Protocol: 1
Interworking Message: PROGress Protocol Version: b
Interface Companding: mulaw CRC? n
Idle Code: 11111111
DCP/Analog Bearer Capability: 3.1kHz




Slip Detection? y Near-end CSU Type: other

Echo Cancellation? y
EC Direction: inward
EC Configuration: 1

DS1 CIRCUIT PACK

ESF DATA LINK OPTIONS

Network Management Protocol: tabs
Send ANSI-T1.403 One-Second Performance Reports? n
Far-end CSU Address: b
__________
>Signaling 312 group config
Switch name: DEFINITY S8700 - SIGNALING GROUP

Group Number: 312 Group Type: isdn-pri
Associated Signaling? y Max number of NCA TSC: 0
Primary D-Channel: 03A1224 Max number of CA TSC: 0
Trunk Group for NCA TSC:
Trunk Group for Channel Selection: X-Mobility/Wireless Type: NONE
Supplementary Service Protocol: a
________________
312 Trunk Group Config
Switch name: DEFINITY S8700 - TRUNK GROUP

Group Number: 312 Group Type: isdn CDR Reports: y
Group Name: PRUEBA T1 ISDN COR: 95 TN: 1 TAC: 862
Direction: two-way Outgoing Display? y Carrier Medium: PRI/BRI
Dial Access? y Busy Threshold: 99 Night Service:
Queue Length: 0
Service Type: public-ntwrk Auth Code? n TestCall ITC: unre
Far End Test Line No:
TestCall BCC: 4
TRUNK PARAMETERS
Codeset to Send Display: 6 Codeset to Send National IEs: 6
Max Message Size to Send: 260 Charge Advice: none
Supplementary Service Protocol: a Digit Handling (in/out): enbloc/enbloc

Trunk Hunt: cyclical QSIG Value-Added? n
Digital Loss Group: 13
Calling Number - Delete: Insert: Numbering Format:
Bit Rate: 1200 Synchronization: async Duplex: full
Disconnect Supervision - In? n Out? n
Answer Supervision Timeout: 0

TRUNK FEATURES
ACA Assignment? n Measured: both Wideband Support? n
Maintenance Tests? y
Data Restriction? n NCA-TSC Trunk Member:
Send Name: y Send Calling Number: y
Used for DCS? n
Suppress # Outpulsing? y Numbering Format: public
Outgoing Channel ID Encoding: preferred UUI IE Treatment: service-provider

Replace Restricted Numbers? n
Replace Unavailable Numbers? n
Send Connected Number: y

Send UUI IE? y
Send UCID? n
Send Codeset 6/7 LAI IE? y Ds1 Echo Cancellation? y

US NI Delayed Calling Name Update? n

SBS? n Network (Japan) Needs Connect Before Disconnect? n
_________________________

 

[scottrd]

Denial event 1164 is a generic reject message from the far end. You failed to state whether the problem arose on a working trunk group or if this is a new install, I assume the latter and would check the route pattern first and make sure the service/feature field is set correctly. Second, I would check the prefix mark, refer to your documetation and ask your carrier what they are expecting for digits. Usually outbound only problems are associated with the route pattern. Good luck

 

[kabudoy]

good day..

try to look up toll analysis f ur dailed
digit is accepted

felvs

 

[g3rguy]

For an 1164 error you need to find out if your carrier is set up for sdn. In your route pattern you have to set it up for sdn for outbound calls. This is set up in the system feature area

 

[vtecdaddy]

Also, do a display "isdn public-unknown-numbering" and see if that screen is formatted to show your extension length, extension code (which is the extension range), CPN prefix (NPA & NXX) and CPN length (7 or 10 digits). You could also be receiving a rejection by the network because the prefix 211 is usually classified as a service number like 411 or 911; you may need to better define your CPN as part of your setup message.

 

[ph0neguy]

Try turning off send name on the trunk group. You'll find it on the second page. That should do the trick.

 

[admsr]

what does turning off the Name Send on the TG affect?

I had the same problem when setting the ITC Values to rest from bothept and your fix worked. Im just wondering if i've impacted anything else.

Alex.

Alex Morales
IT Analyst
Avon Products

2 - Definity G3r CM 1.3.2
2 - Definity G3Si CM 2.1

 

[mrjedi]

Some carriers such as AT&T require that you add a service feature in the route pattern such as megacom. you will need to check with the carrier, but often this may be because you have SDN or other UUI settings to match on the carrier network.