Denial Even 1214 - Route Pattern not routing to alternate T1 8700/8300

[dialtone]

Howdy,

I have an ISDN circuit down at a remote 8300/LSP site and was expecting my route patterns to alternately route outbound calls over our ISDN circuits out of our main S8700 site, but I'm seeing the following when I "list trace" a station attempting a call: "denial event 1214: ISDN mandatory IE missing D1=0x8b62 D2=0x200360"

Any ideas??? Both trunk groups are set up the same, 4620s in use at the remote site...

Thanks in advance...!

=hang up & drive=

 

[1a22ip]

dialtone

I've seen in the past where the T1 channels are down but the D channel remains active making the switch think it has good paths. Try looking at the D channel to see if it's up.

Hope this Helps



1a2 to ip I seen it all

 

[dialtone]

Thanks, it was all definitely down. The problem turned out to be that in the alternate route patter, the ITC and Service /Feature settings weren't set to bothept & megacom, respectively. Thanks for the posting

=hang up & drive=