Hi All,
I'm not sure what if anything can be done here. I have been given (to work on) the above laptop. The client stated that it was taking over half an hour to start and would do nothing once it had started. Well, when i get it it does nothing, and i mean nothing, there is no evidence of any power no LEDS's nothing. I have tried a different PSU from another DELL laptop and the PSU from the offending laptop does not charge my other laptop, although the led on the charge unit lights up. I have spoken to the client and she states it has always started but recently all it has done is displayed her 'picture' i guess she means her wallpaper, no icons nothing and will do nothing other than that. The only way it can be turned off was to hold the power button down until it turned off.
I have checked the usual, i.e. removed battery, memory, HD. I can strip it if needed, but i would rather not. Even if the MB has fried, you should get some evidence of power shouldn't you?
Any advise would be great thanks.
I'm not sure what if anything can be done here. I have been given (to work on) the above laptop. The client stated that it was taking over half an hour to start and would do nothing once it had started. Well, when i get it it does nothing, and i mean nothing, there is no evidence of any power no LEDS's nothing. I have tried a different PSU from another DELL laptop and the PSU from the offending laptop does not charge my other laptop, although the led on the charge unit lights up. I have spoken to the client and she states it has always started but recently all it has done is displayed her 'picture' i guess she means her wallpaper, no icons nothing and will do nothing other than that. The only way it can be turned off was to hold the power button down until it turned off.
I have checked the usual, i.e. removed battery, memory, HD. I can strip it if needed, but i would rather not. Even if the MB has fried, you should get some evidence of power shouldn't you?
Any advise would be great thanks.