after deleting certain recipients i found that their mailbox is still showing under the Information Store and is still growing but i cant delete it from there
Is there more than one server in the site/Org?
It may be a replication problem. You could try doing a directory update if multi-server, but this should normally occur every 15mins anyway. It sounds like a directory problem, but be sure to view hidden recipients also. Have you tried logging on to the mailbox? Read a little about the 'DS/IS Consistency Adjuster' it may be able to help also.
there is only one server on the site and i am unable to log on to the mailbox.
For some reason it's only doing this with certain mailboxes after deleting it under recipients
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