Deleted Email from Second Account????????

[phlyx]

I use Outlook 2003 at work and our email here is done thru an Exchange server. I also set up my Outlook to check POP emails and deliver them to a seperate set of folders that are stored in a PST file. In the folder window I have a set of folders for Exchange and a set of folders for the POP accounts. This gives me 2 Inbox folders, 2 Deleted folders and everything. When I exit Outlook I have it set to clear out the Deleted folder BUT it only cleans the one from the Exchange server and NOT the one from my POP email. Is there any way to :

A - Automatically empty a Deleted folder from a secondary account

B - Have deleted items from my POP accound folders go to the Deleted folder in my primary account (redirect deleted items to a folder OTHER then Deleted)

Any help?
Thanks!

~ Phlyx ~

 

[MichaelLaursen]

Hi!

Check this link, and see if you can use it!

http://support.microsoft.com/?kbid=202517

-M

 

[phlyx]

Thanks! Tried it and the only thing that changed was when I change the value to "8" Outlook would give me a small popup error message (that could not be read) before launching. Didn't change the way deleted items acted. Messages deleted in each account go to that account's Deleted folder and only one of them empties when exiting.

~ Phlyx ~

 

[MichaelLaursen]

NOTE: Make sure that the delegate user has at least Author level rights for the Deleted Items folder of the owner's mailbox. If the delegate does not have these rights, and this registry option is set to 4, then either the item is deleted permanently or the user receives one of the following two error messages:


Try changing it to 4! That should work.

-M

 

[phlyx]

I tried it set to "4" first and that didn't change anything. Maybe I can get a little more specific with the arrangement. The folder structure looks like this :

User Email
- Deleted Items
- Inbox
- Outbox
- Sent Items

Email POP User
- Deleted Item
- Inbox
- Outbox
- Sent Items

When email arrives via the Exchange Server it enters the User Email - Inbox folder. When it's deleted it goes to the User Email - Deleted Items folder.

When email arrives via the POP account it enters the Email POP User - Inbox folder. When it's deleted it goes to the Email POP User - Deleted Items folder.

When exiting Outlook the option is set to empty the Deleted Items Folder and it empties the User Email - Deleted Items folder but it does NOT empty the Email POP User - Deleted Items folder. That folder has to be emptied manually right now.

What I am attempting to do is make items deleted from the Email POP User folders go to the User Email - Deleted Items folder or have both Deleted Items folders empty automatically when exiting.

Hope that helps!

~ Phlyx ~

 

[MichaelLaursen]

hmm...
I don't think that Outlook have the option to delete more than the primary Trash directory. The only option is "Empty the Deleted Items folder upon exiting" as you know.
By changing the regedit string to 4, the problem with deleting to the right Deleted Items directory disappears. It worked on to exchange accounts. I had the some problem with some of my users.

-M