Deleted Calendar Items in Outlook

[BBBrad]

Hi,
We are running a NITIX email server with the Exchange.It plug in. However, after about 2 months, everyone's non-reoccurring Calendar items are being deleted and ending up in everyone's deleted items folder. The Manager's frequent their past calendar items quite regularly, so this is something we need stopped.

Does anyone have any ideas?

 

[donb01]

Check your auto-archive settings in outlook, or make sure you don't have a system policy created (typically in a Windows/Exchange environment) that archives every so often.

 

[BBBrad]

Hi donb01,
Thanks for your reply. Just so I understand this correctly, someone's autoarchive settings could mess with everyone's Calendar's?

Thanks - I will check these settings.

 

[donb01]

No, an Individual's auto archive settings can't mess with other people's calendars, but in an MS Exchange world it IS possible to set an administrative policy that will override the individual settings. That could say, for example, delete old items every 2 months. I don't know if the Exchange It plugin has that same capability or not.

 

[BBBrad]

Thanks once again donb01. I'm actually trying to contact Nitix themselves to ask them about the Exchange.It plugin.

Another thing (i'm not sure if it is related or not), but we have one Outlook 2007 client, and they keep getting the reminder's for everyone's appointments. This, of course is driving them nuts! Do you think it is related to the Exchange.IT plugin as well?
Cheers!

 

[donb01]

If I understand you correctly about the reminders, there is a check box you can tick when scheduling an appointment to send a reminder - and you can select how far out before the appointment it happens. I have mine set to ON by default for 15 minutes, and actually like the feature - I can sit at my PC engrossed in my work and work right through some (useless) meeting. Others, on the other hand, hate it, and I have to check my appointments with other people to make sure they have turned on the reminder.

If you don't want it (on your own appointments) shut it off in your option settings.

If your people are seeing reminders for GROUP appointments that may be why they might think they are seeing them for other people's appointments. Again, if they don't want the reminder then they should untick the box before they click "ACCEPT" to add the appointment to their calendars.

If you are saying everyone sees everyone else's appointments whether they are part of the meeting or not, I wouldn't have a clue there - but I've never seen anything that hokey happen before.

Hope this helps

 

[BBBrad]

Hi donb01,
You hit it on the nail on your last statement.

Everyone's calendars are shared, so if someone calls in, for example, we can see where and what someone is doing.

For example, John has in his calendar that he will be at the Dentist for 10am. I am able to see this in his calendar, but it is not in mine. However, at 9:45am, I get his reminder. This is more annoying than anything (especially when you get 20 reminders from different employees).

I hope this makes sense Thanks!

 

[donb01]

I have used "delegation" but mostly to allow people to look at each other's calendars.

I have never messed with the "secretary" type of full delegation (I believe it is called Editor rather than Reviewer) that allows you to add and change other people's calendars. I am wondering if you have this form of full delegation set up for all of these other people's calendars that it may be causing you to receive their reminders as well - logic path here being that it may be intended to let the Secretary remind the boss if he is out of the office.

Look at your delegation settings, and if you don't need to edit other people's calendars then make yourself just a reviewer and see if that makes any difference.