Delegate issue 1

[capinoy]

Hey all first off I have Exchange 2003 and Outlook 2003. My problem is concerning delegates with 2 users. A few years ago Kelly(director) had an assistant (jennifer)become a delegate so that Jennifer could see Kelly's calander, meeting requests etc. Everything worked fine. Some time later Kelly gives up the director position and takes another job within the organinzation. At that time delegate rights were removed from Kelly's exchange account and Jennifers (that's what I was told). Jennifer moved on to another department but is still getting meeting requests for Kelly. They are both in 2 seperate departments and Jennifer does not need to be seeing Kelly's calender anymore. I have checked over and over in Exchange for any delegate settings and there is nothing set. Cant check Kelly's outlook settings just yet because she is out on vacation and will be back next week. I did create a profile on my pc to point to Kelly's mailbox and checked delegate settings via tools, options and there was nothing set or checked. Where else should I be checking? Should I be checking Jennifer's outlook? Both users and atleast changed job titles and pc's atleast 3 times and have gone from Win2000 to xp machines. What should I be doing? I saw a clean rule utility but not sure if i need to run that. Can someone help?

Thanks

 

[ntinlin]

You'll need to use something like mdbvu32 or mapi editor to clean out the defunct hidden rule.

See this KB

http://support.microsoft.com/kb/253557

or do a search for Outlook hidden delegate rule.

Neill

 

[capinoy]

Thanks Neill,

That worked!!!! Trust me I spent days and days looking researching on this and I found that but did not apply it at first because the ones that used it had people that were deleted from exchange and mine were not gone. There mailboxes simply were left intact and on to the next department. I applied what you recommended thinking "what the hell" and it worked fine!!!! A big thanks!!!!

 

[ntinlin]

No problem. It's an old, old one.

Just annoying that one has to dive so deeply into the mailbox to fix.

Neill