500 V2 R7.0.12
Voice Mail Pro R7.0.17
SIP trunks
We can make and receive calls no problem. We have a huntgroup built using queuing and delayed announcements. (queued and still queued)
Internally dial huntgroup and everythings works perfectly. From outside you hear first delayed announcement and then nothing else. It ignores the second announcement and it ignores the overall timeout to the huntgroup voicemail box.
Looking at debug you see the still queue engage and also the huntgroup voicemail. But hear nothing. We checked syncronize calls tab and that made it work. But then we could not have any options off the still queued menu. Any suggestions?
Voice Mail Pro R7.0.17
SIP trunks
We can make and receive calls no problem. We have a huntgroup built using queuing and delayed announcements. (queued and still queued)
Internally dial huntgroup and everythings works perfectly. From outside you hear first delayed announcement and then nothing else. It ignores the second announcement and it ignores the overall timeout to the huntgroup voicemail box.
Looking at debug you see the still queue engage and also the huntgroup voicemail. But hear nothing. We checked syncronize calls tab and that made it work. But then we could not have any options off the still queued menu. Any suggestions?