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Definity, Repartee transfer problem

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curlyhex

Technical User
Feb 26, 2009
22
CA
I am working on an older Definity system that has a Repartee voice mail. Whenever I add a new extension and give it a mailbox i get the following error message when I try to dial that extension from the auto attendant. I get a system greeting of "extension not defined". Any thoughts.
 
just how old is the system!!! what version


[Started on Version 3 software 15 years a go]
 
Do have the mailbox created in the Repartee? is it a transaction box perhaps?

 
The system is probably 12 years old or better and wouldn't have had a software upgrade in at least 8 years. I have created a mailbox and i made them subscriber mailboxes in the Repartee.
 
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