Definity G3Si Call Forward to Outside caused Busy Tone

[Kely]

Hello....

Is there anyone can help on the call forward issue. i'm now trying to configure a extension in our Definity G3Si system to forward to an outside number using a Coverage Remote feature, however, whenver the first call is forwarded to outside, the second call can't be forwarded. It's saying the line is busy.

Any idea? Thanks a lot!!

Kelvin

 

[1a22ip]

Your next step is call Avaya or your BP. They might want to charge you for this. I say Fight the charges. Any Y on this page means a charge. That why I called it the money page.

Good Luck
ED

1a2 to ip I seen it all

 

[Kely]

That's poor!

Anyway.. Thanks guys

Kelvin