Definity G3R v11 to S8700 upgrade Justification 1

[avgindyguy]

Okay so I have a good start on the justification but after reading it, its just too techie it and does not stand out. I highlighted most of the critical points but just cant seem to think of a creative way to get my point across. Any one have a justification they used and would be willing to share or at least provide me with some good suggestions.

 

[orypecos]

End of support" from Avaya for G3R has been annouced. Meaning if u still have G3r when that time comes up, u are going to be refused service by Avaya. U will have to find someone else to help u.

 

[smegecki]

When is the time up?

 

[lopes1211]

End of Support has not been announced but should be within 3 years of End of Sales. That would make EOS about 2 years out for NEW maintenance contracts. i.e. - if you signed a 4 year agreement tomorrow, you would have support for 4 years regardless. EOS simply means no new contracts and no existing contracts will be renewed when they expire.

-CL

 

[orypecos]

End of Sale (EoS) December 8, 2003
Minimum Period of Support Availability after EoS 3 years

Minimum Period of Support Availability
The Minimum Period of Support availability represents the minimum period of time after the product end of sale date, during which Avaya will make available support for the product per the CSAG Manufacturer Support Commitment. Support may be extended past that period at the discretion of Avaya Global Services, BusinessPartners or other service providers. For additional information concerning long term support please contact your Service Provider.

Service and Warranty
Avaya will continue to honor previously executed enhanced warranty, post-warranty and service contracts in accordance with the terms of those agreements. Avaya is not responsible for any support or maintenance commitments made by BusinessPartners or other service providers. Additional information concerning Avaya Global Services can be found on the Services Offer Information Web site.

For additional information about Avaya Solutions, please visit the Avaya Business Solutions Web site.

http://www1.avaya.com/enterprise/endofsale/commsystems/serverpack.html

Title: Product Transition for UN331C Processor
Server Circuit Pack to Avaya S8700 Media Server

Notification Date: March 10, 2003

 

[smegecki]

Thanks for that. we have support for g3si from avaya now.