The maintenance parts are really hard to come by now I tried to buy a a cleaning tape and couldn't find one anywhere. Resellers will still support it but I'm not sure about Avaya.
I would try contacting a re-seller and see if they can upgrade your Audix 3 to a Audix 4 on a time and materials basis. If you are in the UK then I might be able to get an Audix 4 for you.
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