We have an application which will through jtapi/cti control phones and calls in Call Manager. To do this we need to configure some virtual stations which have no hardware but can be controlled and terminate or initiate calls. On the Definity we simply define CTI ports, assign a DN and it works.
On the Call Manager 3.3 we can also assign phones as CTI ports (used by SoftPhone etc) and create a user, but we are unable to even call that DN.
Anyone done anything similar?
Sven
On the Call Manager 3.3 we can also assign phones as CTI ports (used by SoftPhone etc) and create a user, but we are unable to even call that DN.
Anyone done anything similar?
Sven