Just completed my first MiVoice installation and am all new to the Mitel platform.
Everything went well....OK, the client did not want much, so there is that, but I am having an issue with the DEE programming.
Client transfers call to a phantom extension because this person is a remote salesman. Created the user and the mobile phone to ring at the same time.
Works fine as it rings the cell phone, but it never allows the caller to leave a message on the cell phone.
Caller hears ringing no answer while the salesperson gets a message that is just stating press # to accept the call in his mailbox(Which is what he gets when he answers the call on his cell).
Is there a way to have the call actually go into the cell voicemail through DEE or do I have to rethink what I am doing and have a forwarding placed on an extension?
Everything went well....OK, the client did not want much, so there is that, but I am having an issue with the DEE programming.
Client transfers call to a phantom extension because this person is a remote salesman. Created the user and the mobile phone to ring at the same time.
Works fine as it rings the cell phone, but it never allows the caller to leave a message on the cell phone.
Caller hears ringing no answer while the salesperson gets a message that is just stating press # to accept the call in his mailbox(Which is what he gets when he answers the call on his cell).
Is there a way to have the call actually go into the cell voicemail through DEE or do I have to rethink what I am doing and have a forwarding placed on an extension?
