Debug Error in Internet Explorer on WinXP Pro SP2

[scrafts]

Periodically, and with no apparent pattern or catalyst, the following error is displayed in an IE browser window:

Debug Error
Program: C:\Program Files\Internet Explorer\iexplore.exe
abnormal program termination
(Press Retry to debug the application)

The three buttons displayed are:
RETRY - IGNORE - ABORT

all of them do the same thing: shut down IE

Any suggestions?

 

[bcastner]

Look in Event Viewer to see if there are more details.
Check if a DrWatson log was created.

 

[linney]

This may be caused by Spyware or a problem with any third party plugin used by IE.

Removing adware & spyware
faq608-4650


Make sure your options in IE/ Tools/ Internet Options/ Advanced are correct.

Uncheck the boxes for "Install on Demand" for IE and Other programs (two boxes).

Try running temporarily with the third box "Enable Third Party Browser Extensions" unchecked and see how this goes.

"This specifies that you want to disable features you installed for use with Internet Explorer that may have been created by companies other than Microsoft.
If you encounter problems with Internet Explorer that you cannot resolve, you can use this option to help determine if third-party features are causing the problems without uninstalling the feature. You must restart Internet Explorer after turning this option on or off."


If that stops your errors, you will know where the trouble is.

This article and the program BHOcop might be useful to you.

http://www.pcmag.com/article2/0,4149,8168,00.asp

The ability to Repair Internet Explorer does not exist in the version that ships with Windows XP. This feature only becomes available after you upgrade to a newer version. This is normal and has been this way since Windows 98 and IE4. However, you can reinstall IE in Windows XP by clicking Start, Run and entering the following command:

rundll32.exe setupapi,InstallHinfSection DefaultInstall 132 c:\windows\inf\ie.inf


You will need to have your XP CD available. You will need to redo any IE Updates too.

Using SFC /Scannow at the command prompt will help in repairing IE.

 

[scrafts]

Thanks Linney,
Unfortunately, the command for re-installing IE did not work because it assumed I had a disk for WinXP SP2. In fact I have the disk for WinXP, but downloaded the upgrade to SP2 from the Microsoft website. Changing the options in the Internet Options / Advanced list may have helped. So far, so good.
Steve

 

[linney]

Anything useful here?

How to Reinstall or Repair Internet Explorer and Outlook Express in Windows XP (Q318378)

http://support.microsoft.com/support/kb/articles/q318/3/78.asp

Slipstream Service Packs
thread779-900263

 

[johnway]

It is possible that your computer maybe infected with a virus,if you go to the mcafee antivirus site and search for a tool called stinger and download to your pc, run it and it will search for a whole range of viruses and it will also remove them for you, its a freeware tool so very useful.