SouthSeaPirate
IS-IT--Management
We have an east Indian debt collector flooding our PBX. Before you can even hang up, he is already dialing in. So much so, customers cant even get through. They have asked for someone that we have already stated has been terminated; becomes silent and calls back. He is extremely vulgar and has threatened multiple employees (receptionists directly). In complete violation of the Fair Debt Collection Practices Act and Im sure more considering it has nothing to do with this company. FCC and FTC were no help.
We are in week two of four hours a day; imagine our poor receptionists.
Anyone ever experience this? How were you able to get rid of them?
Ill take any ideas at this point.
Original thread here:
We are in week two of four hours a day; imagine our poor receptionists.
Anyone ever experience this? How were you able to get rid of them?
Ill take any ideas at this point.
Original thread here: