Keith Lawrence
Systems Engineer
I am doing some basic admin work on a MiVoice system used by my employer.
A question came up today - is it possible to dial a users DDI number from an internal phone?
e.g. i have extension 1234 and ddi 028999991234. Another user has extension 3456 and ddi 028999993456. I can dial from extension to extension of course but if I dial the ddi of the other user, it fails.
I tried this and got an INVALID message on the handset so it did not appear to be possible. Should it be possible, and if so, is there a setting I need to look at to allow this? Im assuming there is some hairpinning of calls involved.
A question came up today - is it possible to dial a users DDI number from an internal phone?
e.g. i have extension 1234 and ddi 028999991234. Another user has extension 3456 and ddi 028999993456. I can dial from extension to extension of course but if I dial the ddi of the other user, it fails.
I tried this and got an INVALID message on the handset so it did not appear to be possible. Should it be possible, and if so, is there a setting I need to look at to allow this? Im assuming there is some hairpinning of calls involved.