DCFW with diffrenet caller id

[minicompbx]

Hello, I am planning to accomplish almost same thing like this thread thread798-741566

Our company number is : 1111111111
Person A : 2222222222
DID : 1234567890
Extenal number : 1472583690

Person A dial DID 123456789 ---> IDC --> it's goes to phantom TN --> external number

When the external person answer the call, it show's Person A number but we would like to show the company number.

What is happening
2222222222 ---> DID 1234567890 --> 1472583690 Caller ID : 2222222222

What we want :
2222222222 ---> DID 1234567890 --> 1472583690 Caller ID : 1111111111

It's this possible with phantom or what are our other solutions.

Thank's for any guide.




Learning is not enough, you have to apply it...

 

[golfdoctor]

Check out the FAQ section - Couple of very good examples in CLID section



TGD

 

[minicompbx]

I created CLID and associted with the phantom TN.

the CLID is below :

ESA_HLCL 1111111
ESA_INHN YES
ESA_APDN NO
HLCL 1111111
DIDN YES
DIDN_LEN 6
HLOC
LSC
CLASS_FMT DN

Still no luck

Learning is not enough, you have to apply it...

 

[hawks]

did you try that with DIDN set to NO?

 

[minicompbx]

yes I did but same thing

Learning is not enough, you have to apply it...

 

[minicompbx]

I even tried call forward with analog phone instead of phantom but still not working.

I am seeing the calling person number instead of our phone system main number.

Any guide ?



Learning is not enough, you have to apply it...

 

[golfdoctor]

maybe try this in CLID

HTN 111 (NPA)
ESA HLCL (111) (NXX)
HLCL (1111111) ( NPA + NXX)
DIDDN NO
DIDLN 0



TGD

 

[minicompbx]

Still same thing nothing different


Learning is not enough, you have to apply it...

 

[hawks]

Ok try this, in the CDB under the NET gateway at the OCLI prombt put EXT.

EXT = Last forwarding DN is sent as CLID information

 

[hawks]

Just remember that effects all phones on the system so make sure you have their CLID on the phones set correctly.

 

[golfdoctor]

just curious ....

- what is displayed when person A calls an external number directly (11111111 or 22222222)
- does your service package with your carrier allow the customer to modify CLID?


TGD