DCFW Going to VM

[JW-Tower]

Hey I have a Meridian 1 Opt61C that if I just call out to a cell phone will ring the phone, but when I use a Phantom DN and DCFW the same number, it goes directly to VM. I checked that the lines NCOS was the same, but I'm unsure what else to try. I am admittedly not real familiar with this system. It was kind of dropped in my lap because I was the only guy still on staff that had any phone experience.

 

[Firebird Scrambler]

There are a number of areas to check. First of all print off the TN details and post it here, check that the CLS = CFXA.
Also check if the DCFW has the access code added in or the AC1 / AC2 code such as "9" etc added in.
The CLS = TLD could be a restriction as would be the NCOS value.
Try changing the CLS = TLD to UNR etc.

Firebird Scrambler

Nortel & Avaya Meridian 1 / Succession & BCM / Norstar Programmer

Website =

http://somertel.net

linkedin

 

[JW-Tower]

DES 1802
TN 128 0 00 01 PHANTOM
TYPE 500
CDEN 4D
CUST 0
ERL 00000
WRLS NO
DN 1802 0 MARP
AST NO
IAPG 0
HUNT
TGAR 1
LDN NO
NCOS 1
SGRP 0
RNPG 0
XLST
SCI 0
SCPW
CLS CTD DTN FBD XFD WTA THFD FND HTD ONS
LPR XRD CWD SWD MWD RMMD SMWD LPD XHD SLKD CCSD LND TVD
CFTA SFD MRD C6D CNID CLBD AUTU
ICDD CDMD LLCN EHTD MCTD
GPUD DPUD CFXA ARHD OVDD AGTD CLTD LDTD ASCD SDND
MBXD CPFA CPTA DDGA NAMA MIND
MCRD
EXR0 SHL ABDD CFHD
CWND USMD USRD BNRD OCBD RTDD RBDD RBHD FAXD CNUD CNAD PGND FTTC
CDMR MCDD T87D PKCH MPTD
PLEV 02
AACS NO
MLWU_LANG 0
FTR DCFW 12 81484******* <- Removed Users Number
DATE 28 FEB 2022

 

[Firebird Scrambler]

Try changing CLS CTD to UNR and TGAR to "0"
I'm guessing that DCFW 12 81484 means that 81484 is the access code of the outgoing trunk?.
If that is the case then the TGAR could be the problem.

Just do in LD 10

REQ: CHG
TYPE: 500
TN 128 0 00 01
ECHG YES
ITEM TGAR 0


Firebird Scrambler

Nortel & Avaya Meridian 1 / Succession & BCM / Norstar Programmer

Website =

http://somertel.net

linkedin

 

[JW-Tower]

8 is my external line number, 1484 is the beginning of the number (1-Areacode)

 

[JW-Tower]

TN 128 0 00 01 PHANTOM
TYPE 500
CDEN 4D
CUST 0
ERL 00000
WRLS NO
DN 1010 0 MARP
AST NO
IAPG 0
HUNT
TGAR 0
LDN NO
NCOS 1
SGRP 0
RNPG 0
XLST
SCI 0
SCPW
CLS UNR DTN FBD XFD WTA THFD FND HTD ONS
LPR XRD CWD SWD MWD RMMD SMWD LPD XHD SLKD CCSD LND TVD
CFTA SFD MRD C6D CNID CLBD AUTU
ICDD CDMD LLCN EHTD MCTD
GPUD DPUD CFXA ARHD OVDD AGTD CLTD LDTD ASCD SDND
MBXD CPFA CPTA DDGA NAMA MIND
MCRD
EXR0 SHL ABDD CFHD
CWND USMD USRD BNRD OCBD RTDD RBDD RBHD FAXD CNUD CNAD PGND FTTC
CDMR MCDD T87D PKCH MPTD
PLEV 02
AACS NO
MLWU_LANG 0
FTR DCFW 12 81484*******
DATE 28 FEB 2022

Made the changed. Still Going directly to voicemail when called from an internal phone. However, when I call it externally from another phone, it FWDs correctly and rings the cell.

 

[Firebird Scrambler]

I'm puzzled why externally it works, but dialling 1010 internally it goes to voicemail. What is the voicemail DN?.

Firebird Scrambler

Nortel & Avaya Meridian 1 / Succession & BCM / Norstar Programmer

Website =

http://somertel.net

linkedin

 

[JW-Tower]

Thats the thing, It's not going to my Nortel Call Pilot. It's going to my cell phones VM.

Examples. Call by dialing 8 and my cell number, Cell phone rings and I can answer. Calling from an external line to that DN, my phone rings and I can answer. If I dial 1010 on my phone here, it doesn't ring on my cell phone and goes directly to my Cell Phones VM.

 

[Firebird Scrambler]

My initial guess is that it has nothing to do with the Phantom DN configuration as it's doing what it's tasked to do.
Does the cell phone have a caller ID that has the CLI that is sent from the Phanton DN and it's forwarding it straight to the call phones voicemail?.

Firebird Scrambler

Nortel & Avaya Meridian 1 / Succession & BCM / Norstar Programmer

Website =

http://somertel.net

linkedin

 

[JW-Tower]

It is passing the Caller ID from the Cell Phone when FWDing.

If I call the Phantom DN from External, it rings correctly. Its only when I call the Phantom DN from an Internal line that it goes directly to the destinations VM.