charlespeechumuthu
Technical User
Hi,
Posted this before to Novell forum, but failed to get a response.
Just migrated to NW6 for NW5. Groupwise 5.5 was running on NW5 and all files were migrated to NW6 and is running on NW6 with problems.
The Problems we have now is that we are keep getting 820E error on userxxx.db and/or msgxx.db logged in POA log and our users are also getting Groupwise error (820E) as well . We have around 60 users and only 3 or 4 getting this error any given day. And it seems to be a different group of users on the different days. The user getting the error (820E) can not receive any outside (Internet) mail , but they are able to send e-mails to outside users (Internet). Further more it would take 2-3 hours for those users who have 820E Error to send internal messages , and sometimes it wouldn't send internal emails at all. Our user also reported that they can not delete or empty TRASH either when they had the 820E problem.
But strangely enough, those users won't have any problem to send and receive emails in next day or so.
Some other users will experience the same problem (for a day or two).
We rebuild the database twice using GWCHECK32 utility and still has the same problem.
Checked the permission and rights on MAIL folder (it is identical to the old 5.0 server Mail folder).
Also followed TID 1077933 - 820E on USERxyz.DB or Msg.db on POA on Novell Knowledgebase. No luck, still keep getting 820E error.
Any suggestions on pointing to the problem is greatly appreciated
thanks
charles
Posted this before to Novell forum, but failed to get a response.
Just migrated to NW6 for NW5. Groupwise 5.5 was running on NW5 and all files were migrated to NW6 and is running on NW6 with problems.
The Problems we have now is that we are keep getting 820E error on userxxx.db and/or msgxx.db logged in POA log and our users are also getting Groupwise error (820E) as well . We have around 60 users and only 3 or 4 getting this error any given day. And it seems to be a different group of users on the different days. The user getting the error (820E) can not receive any outside (Internet) mail , but they are able to send e-mails to outside users (Internet). Further more it would take 2-3 hours for those users who have 820E Error to send internal messages , and sometimes it wouldn't send internal emails at all. Our user also reported that they can not delete or empty TRASH either when they had the 820E problem.
But strangely enough, those users won't have any problem to send and receive emails in next day or so.
Some other users will experience the same problem (for a day or two).
We rebuild the database twice using GWCHECK32 utility and still has the same problem.
Checked the permission and rights on MAIL folder (it is identical to the old 5.0 server Mail folder).
Also followed TID 1077933 - 820E on USERxyz.DB or Msg.db on POA on Novell Knowledgebase. No luck, still keep getting 820E error.
Any suggestions on pointing to the problem is greatly appreciated
thanks
charles
