database error

[Guest_imported]

everytime i backup, arcserve cant login to the database with error ec=-2005.
when i try to restore by session only whole disks can be restored,not files separately.
The rights on the database are good i think.
The arcserve system account got rights everywhere.
What can i do to make the database work properly again.
Please help

 

[storageboy1979]

Hey Check these URL's out...should solve your problem...

check the rights of ARcserve system account with -
winnt -

http://support.ca.com/techbases/as2000/as2k-1510.html

win2000 -

http://support.ca.com/techbases/as2000/as2k-1500.html

and for -2005

http://support.ca.com/techbases/as2000/as2k-1130.html

Form URL

http://support.ca.com/techbases/as2000/as2k-1530.html

Q: I am getting E4101 unable to login to db engine ec=-2005. How can I resolve this error? 4101 e4101 2005 -2005
A: In Windows 2000 Right Click on the My Computer Icon and choose Properties. Then go to the Advanced Tab --> Environment Variables. Look for the RNNAME variable and make sure that it is the proper name of the server.

In Windows NT Right Click on the My Computer Icon and check the RNNAME variable in the Environment Variables. Make sure that the RNNAME variable reflects the proper name of the server.

If the RNNAME variable is wrong, then simply deleting the variable and rebooting the server will recreate the RNNAME with the proper name of the server.

Storage Boy.