D100 Alternative

[teletechman]

Does anyone have an alternative to the D100 SIP cordless? WE have been installing them and the customers are complaining that they are not user friendly. Such as taking 6-7 steps to transfer a call.
Thank you
Mike

 

[Commshark]

This is an issue that I've had with IPO. It doesn't really have a good cordless option. Have you tried Engenius?

http://www.commshark.com

 

[intrigrant]

There are really dozens to choose from, we sell GigaSet SIP cordless phones.
Especially this one is reliable.

 

[amriddle01]

As above, also the Panasonic SIP DECTs are quite good we've found, can't say the same for Yealink, they are crap.

 

[94astro]

I don't think any SIP cordless phone will be user friendly, and I agree the D100 is garbage. What is it 4 button strokes to transfer a call? The 3725's are a lot better.

 

[Westi]

I am always looking for a good WiFi phone that doesn't need additional antennae to work and can use the existing WiFi on a large site saving time and cost.
Just installed one to test on a customer site and so far have not heard good or bad as they only have it for a week.

http://www.voipsupply.com/incom-icw-1000g

Joe W.

FHandw, ACSS (SME)


"This is the end of the world, make sure to buy your T-shirt before it is too late"
Original expression of my daughter

 

[derfloh]

Tried Ascom i62 and Spectralink 8440 as WiFi phones. Phones are expensive, licenses are expensive and the WiFi infrastructure must have a density you don't need for data (and for DECT as well). And the WiFi has to be well adjusted. Spectralink works good, Ascom is bad within the same WiFi. Don't want to blame Ascom. Can be something in the WiFi as well.

 

[intrigrant]

As derfloh said wifi phones are troublesome and expensive, to my experience the gigaset performs well, is user friendly (sort of, depends on the type of phone you choose) and they have repeaters to extend the coverage.

 

[derfloh]

I love gigaset repeaters Especially if you have to reset them. But if it works you don't have to care about it anymore.

 

[teletechman]

This is what we found was needed.
Receive call
Press More
Press Transfer
Dial extension number
Press no for consultation transfer
Press transfer again
Hang up
Mike

 

[jhengel]

Does the customer park? Pretty easy to provision a park button and park pickup on those if so:

https://www.youtube.com/watch?v=xQPpfix8Z2g

Addditionally, inside the D100 menu you can turn off the feature screening prompts on the D100's where it asks "are you sure" 100x every time you try to do a feature. That seems to alleviate the button-mashing necessary for basic features also.