Hasan UNAL
Programmer
Hi,
Briefly,
I have several remote sites, and I am sitting in central site.
They call any-other remote site via center router in central site.
So the path is, Remote Site----> Local Router ----> Central Router ---> Other Remote Site
One of them (Option11c) makes a trouble at sending and recieving calls.
So let say,
Central Site Number: 2730
Remote Site IVR: 7991
Whenever I call, it makes no dial tone and no other noise. Just hangs there.
MSGI Monitoring outputs are shown below:
This is: I called 7991 and hang-up after 3 seconds
This is: I called 7991 and wait until it drops
So, because telecom terminology is all greek to me, I dont know where could be the problem is.
I research D-Channel and find out that it is in layer 3 in OSI model. So this could be a networking problem?
By the way, while I done this calls, the IVR didn't show up. Just silence. Nothing...
And another thing, all other remote sites are doing just fine.
So the problem could be with that remote site router?
Briefly,
I have several remote sites, and I am sitting in central site.
They call any-other remote site via center router in central site.
So the path is, Remote Site----> Local Router ----> Central Router ---> Other Remote Site
One of them (Option11c) makes a trouble at sending and recieving calls.
So let say,
Central Site Number: 2730
Remote Site IVR: 7991
Whenever I call, it makes no dial tone and no other noise. Just hangs there.
MSGI Monitoring outputs are shown below:
This is: I called 7991 and hang-up after 3 seconds
Code:
DCH 15 UIPE_IMSG CC_SETUP_IND REF 00001E80 CH 2 1 TOD 13:06:18 CK 1324FF66
CALLED #:7991 NUM PLAN: UNKNOWN TON: UNKNOWN
PROGRESS: CALL IS NOT END TO END ISDN
CALLING #:2730 NUM PLAN: E164 TON: UNKNOWN
DCH 15 UIPE_IMSG CC_SETUPCOMP_IND REF 00001E80 CH 2 1 TOD 13:06:20 CK 13250EF9
DCH 15 UIPE_IMSG CC_DISC_IND REF 00001E80 CH 2 1 TOD 13:06:28 CK 1325535D
CAUSE: #16 - NORMAL CALL CLEARING
DCH 15 UIPE_IMSG CC_RELEASE_CONF REF 00001E80 CH 2 1 TOD 13:06:28 CK 132553D9
This is: I called 7991 and wait until it drops
Code:
DCH 15 UIPE_IMSG CC_SETUP_IND REF 00001E00 CH 2 1 TOD 13:05:52 CK 1324378E
CALLED #:7991 NUM PLAN: UNKNOWN TON: UNKNOWN
PROGRESS: CALL IS NOT END TO END ISDN
CALLING #:2730 NUM PLAN: E164 TON: UNKNOWN
DCH 15 UIPE_IMSG CC_SETUPCOMP_IND REF 00001E00 CH 2 1 TOD 13:05:54 CK 132446E1
DCH 15 UIPE_IMSG CC_DISC_IND REF 00001E00 CH 2 1 TOD 13:06:08 CK 1324AC4C
CAUSE: #102 - RECOVERY ON TIMER EXPIRY
DCH 15 UIPE_IMSG CC_RELEASE_CONF REF 00001E00 CH 2 1 TOD 13:06:08 CK 1324ACCA
So, because telecom terminology is all greek to me, I dont know where could be the problem is.
I research D-Channel and find out that it is in layer 3 in OSI model. So this could be a networking problem?
By the way, while I done this calls, the IVR didn't show up. Just silence. Nothing...
And another thing, all other remote sites are doing just fine.
So the problem could be with that remote site router?