i have my own song which i converted to WAV file.And i want to use it as my background music when i put someone on hold.Am using panasonic NS500.Thank you
One second option if i have my own music on a multimedia player,how do I connect it to the panasonic NS500 so that when i put a caller on hold,the caller will hear the music on my multimedia player.
Thank you
browse to the sound file which has to be formatted to wav,mono, 8 khz, 16 bit pcm
select bgm number to upload to. 2-8 as 1 is the default file and is better to keep as backup
once it is uploaded go to setup/system/operator/operator BGM and select bgm 2 as music on hold source
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