customer says nortel DSL modem slows home net?? 1

[BlutoTec9]

nortel DSL 1meg modem 10base 320k upload limit

His router linksys bfsr41

Is it possible that the modem can limit his
10base/100 to 10 instead of 100? he says that
connecting the modem to his router limits his home network. I have the same set up and my PCs all link up at full speed even though the modem is limited to 10base. I am questioning my own beliefs here need some help.
Wondering if he switched connections around between uplink and wan, would that limit the router speed between the PCs? Remember we are not talking about the internet speed just the speed of his network.
(He says speeds suck too, what can you do)

 

[smah]

I'm running the exact same hardware at my home with no problems. I don't think that bad cabling could even do this. If it's happening as described, I'd suspect some proble with the router (although I've never heard of anything quite like this). If you have the same setup, swap hardware and see what happens.

 

[BlutoTec9]

thanks for the reply. i have a hard time believing a dsl modem could actually influence a router this way. and if it could HOW??
i get the pleasure of proving this to him

 

[bcastner]

Set the linksys to use something other than 192.168.1.x as the LAN subnet. If the DSL modem is not in "bridge" mode, it should be on a different subnet than the linksys router.

 

[vipergg]

The dsl modem can have no effect on your home network speed . Make sure all pc's are setup for auto for speed and duplex and not hardcoded to a particular speed as this would cause a speed /duplex mismatch which causes all kinds of errors and slow performance .

 

[JOAMON]

Linksys firmware shaky at best...make sure he has the latest firmware for his type and version.

 

[JOAMON]

Something off the wall but not unheard of would be a mis-matched power supply on his router. If bought second hand with universal power supply may not be supplying or supplying to much power to the device which would not be good.

 

[shadesdude]

Just a thought but you might be getting network traffic errors. You know non-terminating loops and the like. It might not be that his router has been limited to 10 Mbps, but that it just happened to have that throughtput when it was checked. Updating the firmware should help, but test different configurations of both hardware and firmware settings while looking for improvements. Good luck.