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Customer "price list" is not defaulting in the customer tab in order entry

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Sage300

Technical User
May 29, 2023
1
CA
Hello,
Customer is set up in AR with a default price list but when i start a new order the price list is blank. other customers are fine, it just seems to be this one. i have tried changing the price list, but stays blank. i have also set up the QUOTE template with the default but that doesn't help.

any ideas?

Thanks!
Sage 300 (not timberline) user in Canada
 
Check the customer's Ship To Locations...

Sage 300 Certifiable Consultant
 
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