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Customer "price list" is not defaulting in the customer tab in order entry

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Sage300

Sage300

Technical User
May 29, 2023
1
CA
Hello,
Customer is set up in AR with a default price list but when i start a new order the price list is blank. other customers are fine, it just seems to be this one. i have tried changing the price list, but stays blank. i have also set up the QUOTE template with the default but that doesn't help.

any ideas?

Thanks!
Sage 300 (not timberline) user in Canada
 
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Check the customer's Ship To Locations...

Sage 300 Certifiable Consultant
 
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