I have just found your site and I am so thrilled. I have checked previous threads but have not found any other questions about this. I have a label mail merge that uses a custom format that works perfectly on one PC but totally rearranges on another PC in the same office, using the same document , same merge file, same printer. I have checked "normal template" settings and margins and font sizes are the same, on both PC's. Could this be a service release problem perhaps?