Have a unusual problem at work. Some insight would be helpful.
Have four computers that
CANNOT
access the web via the proxy server
access the Intranet
CAN
access the web WITHOUT a proxy server (still cannot access Intranet)
can log into the domain
access the servers in the company
get email
They have the same subnet and gateway as the working computers... only difference (obviously) is the ip address.
Have done the ipconfig release renew process... keep getting the same IP address back.
IT support is clueless at the moment. They will supposedly be sending someone by to look at one of the computers in a day or two or three. Meanwhile, the users jobs are totally on the Intranet and are sitting twiddling their thumbs or looking for working PCs.
Any ideas I can give the IT guy or even me to try to check what is going on?
Mary
Violence begets Violence
Let's Give Peace a Chance!!
Have four computers that
CANNOT
access the web via the proxy server
access the Intranet
CAN
access the web WITHOUT a proxy server (still cannot access Intranet)
can log into the domain
access the servers in the company
get email
They have the same subnet and gateway as the working computers... only difference (obviously) is the ip address.
Have done the ipconfig release renew process... keep getting the same IP address back.
IT support is clueless at the moment. They will supposedly be sending someone by to look at one of the computers in a day or two or three. Meanwhile, the users jobs are totally on the Intranet and are sitting twiddling their thumbs or looking for working PCs.
Any ideas I can give the IT guy or even me to try to check what is going on?
Mary
Violence begets Violence
Let's Give Peace a Chance!!