CUE GUI says Lost Contact all the time

[MichaelCullen]

Hi

we have just done a CME 4.2 install with an AIM-CUE module fitted into a 2801 router with CUE 2.3 loaded

CME is working fine and so is CUE as we can leave messages and recieve them etc...

but I'm trying to get the GUI's working so that the customer can do adds moves and changes.

the CME GUI is working fine

and I can get onto the CUE by CLI all ok, whenever I log into the GUI it says that CUE has lost contact with the CME and please enter the hostname, username and password again

I do the and it then says that it can't contact the CME and we go around in a loop

I have done a few searches and looked at the help and it says that this is either a network issue or a username and password don't match what is on the CME

I can ping from the CUE CLI to the CME and I can ping from the CME CLI to the CUE and also from a PC to the CUE

so I don't think it is a network issue.

I have checked the config on both sides and as far as I can tell all the user names and passwords match.

is there something I'm missing

below are the command that I used

CME commands

enable secret password1
ip http server
ip http authentication local
ip http path flash:
ntp master

telephoney-service
web admin system name admin secret 0 password1
dn-webedit
time-webedit


CUE commands

terminal editing simple
web skipinitwizard
web admin cme hostname 192.168.10.1 username admin password password1

groupname Administrators create
username admin create
username admin password password1
conf t
voicemail callerid
clock timezone Etc/GMT0
groupname Administrators member admin
ntp server 192.168.10.1


Thanks in advance

 

[MichaelCullen]

ok I solved it

there was an access list blocking it

DOH!!!!!