Greetings All,
I have a question regarding the configuration of the Cisco CM
We are moving from Avaya to Cisco
Currently the phones have three line appearances [same etxn] configured so that while one line is active and another call comes in .. the choice to put on hold on active call is available .. and if those two lines are busy the 3rd line can send to voicemail ...
In a previous question - someone was very nice and provided me a link to the configuration for Cisco CM .. but I can't seem to find that info [maybe the terminology is different?]
-
Thanks for any support/suggestions
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Jae
I have a question regarding the configuration of the Cisco CM
We are moving from Avaya to Cisco
Currently the phones have three line appearances [same etxn] configured so that while one line is active and another call comes in .. the choice to put on hold on active call is available .. and if those two lines are busy the 3rd line can send to voicemail ...
In a previous question - someone was very nice and provided me a link to the configuration for Cisco CM .. but I can't seem to find that info [maybe the terminology is different?]
-
Thanks for any support/suggestions
-----
Jae